Terms and conditions

 

Bookings

1.When the customer place a booking ,our team will be able to give them an estimate of our charges for  waste collection; however on arrival our team will finalize the cost before they start the job.

2.It is the costumer’s responsibility to provide us with accurate details on volume and weight of waste to be collected, so that we can to give you a quote with the greatest precision possible.

3.In case where we attend and the items to be collected are significantly different from those described at the time of booking and we are unable to collect the items, we can   reschedule your booking for another day.

4.All parking fines and charges are responsibility of the customer.

Cancellation

We would like as much notice as possible  if you need to cancel your collection. Please give us a call or email us. We do not charge cancelation fee.

Payments

1.Payment must be made at the time of collection unless a prior agreement  has been made.

We accepts all major debit and credit cards and in some circumstances cash.

2.We will require a 50% deposit on commencement of work for any collection that require multiple truck loads.

3.In the event payment is not made ,any waste collected may be returned to the producer.

Safe Working Conditions

In  accordance with our health and safety policy ,PT Waste Collection reserve the right to stop work immediately if we consider in our sole opinion that there is a heightened safety risk to any person. This may include ,unsafe structure or working environmental ,the presence of hazardous or dangerous substances including asbestos, and materials or  items that are not safely manageable by a two person team. In the event of a termination of work for health and safety reasons ,we reserve the right to charge for removal and disposal of any waste already removed from the same site.

Guarantee of service and liability

While we always try to ensure that any service is provide at the time and date of booking, this is not guaranteed. Where  we are not able  to provide service on the booked day ,an an alternative date and time will be offered .Under no circumstances shall PT Waste Collection be liable in any event for consequential loss ,special damages or direct or indirect loss, howsoever arising ,whether or not the company knew or ought to have known that such losses or damages might be incurred.

 

15 Ivy Road

London N14 4LN

CRN.09499071

Waste Carrier registration: CBDU461444

Tel.07813462299